Dear tsofa lay, Thank you for your feedback. I would like to apologise for the transit of lift from...

  Dear tsofa lay,

Thank you for your feedback. I would like to apologise for the transit of lift from lobby on 5/F. We have install the level signage on each lift to give a better direction to the guest for reaching the room level and ground floor.

We are looking forward to have your stay in the future.

Kind Regards,
Simone Hansen
General Manager