Dear Parwoto Haryatmojo, Thank you for taking the time to tell us about your experience at the ibis...

Dear Parwoto Haryatmojo,

Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.


At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.


We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely,




Teuku Rusiansyah
General Manager